Welcome to Gleason Salt & Supply frequently asked questions! If there is a question that we haven’t addresses, please contact us with your inquiry.
Absolutely! Our fleet of trucks are setup to get your order to you. If you are outside of the Central New York region, we are happy to accomodate a third party carrier to pick-up and deliver your order for you.
We require our customers to order at least one pallet of product for us to make a delivery. We allow for scheduled customer pickup at our Pottery Road location for any approved orders less than a pallet quantity.
Depending on your order and order quantity, it could be a few days to a few weeks. We have warehouses full of inventory ready for immediate delivery or pickup, but there will always be outliers. We’ll let you know the status of your order when you place your order.
We’ll contact you when your order is ready for pickup and coordinate a time that is good for you while we’re there so we can help. Pickup is available at the Pottery Road Location.
We accept all major credit cards as well as company checks with approved account. Account terms can be setup based on credit references and customer history.
We have a broad base of customers within the Central New York region and beyond, from large manufactureres to small local busniess and plenty in between. We typically sell pallet quantites, so we don’t often sell to individuals.
While we typically sell palettes of product, every now and then we have a palette that is unwrapped. It’s possible at times that we can sell one or two bags, but it’s not guaranteed. You’d have to give us a call to check.
As we are a distributor, and not a retail operation, we need to have an account setup on file so we are able to keep records of your orders and history. We are happy to help set up an account with some simple information. This can be done in person, on the phone (315) 870-9996, or email us.